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Library Service Department


The major task of the department is to provide a differentiated user service in the reading rooms and meeting information needs with traditional and new information technologies.


  • organization of differentiated user service;
  • formation of the central deposit collection;
  • development of users’ information culture;
  • profile research and methodological work.


  • delivering documents from the central collection of the Library, deposit collections of the division and documents received on interlibrary loan;
  • providing access to electronic resources of the Library and international electronic resources;
  • acquiring documents for the central deposit collection and the deposit collections of the division, document registration and safekeeping;
  • providing consultations to users;
  • reference and bibliographic user service;
  • informing users on new documents acquired by the Library;
  • providing service to blind and visually impaired users with the use of special equipment;
  • providing additional (paid) services: photocopying and scanning, export of electronic information to different kinds of media, use of carrels, determining publication activities of authors/organizations.

Structure and staff

Head of the Department:
Olga Nesterevskaya 
Теl.: (+375 17) 293 27 03 (internal number: 77 03)
Room 106b

1. Major Service Section
Head of the Section: Tatiana Gordievskaya
Теl.: (+375 17) 293 27 01 (internal number: 77 01), 293 28 55 (internal number: 78 55)

2. Scientists Service Section
Head of the Section: Irina Gavrilovich
Теl.: (+375 17) 293 27 23 (internal number: 77 23)

3. The Central Deposit Collection Maintenance Section
Head of the Section: Tatiana Gorshkova
Теl.: (+375 17) 293 29 04 (internal number: 79 04), 293 28 55 (internal number: 78 55)

4. Recent Acquisitions Section
Head of the Section: Oksana Brezhneva
Теl.: (+375 17) 293 27 36 (internal number: 77 36)

Reading rooms:

The central deposit collection

Publications by the employees

Participation in conferences, seminars and round tables